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Frequently Asked Questions


I don't know my username


I cannot login to the lab machine (Windows)

  • Are you putting dcu in front of your username? Example: dcu\jblogs2

I cannot login to the lab machine (Linux)

  • Do you type in your username and password but it just brings you back to the start screen? You should email us, support@computing.dcu.ie. If you know the machine number or the lab you are in you should include this in your email.

How do I reset my password?