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SoC Docs

FAQ

Frequently Asked Questions

I don't know my username

You can search it at mydetails

Use your dcu email address and password. For example: joe.bloggs@mail.dcu.ie

I dont know my Linux log in details for the lab machines

Use your username. If you're unsure of it, you can find it by visiting the site mydetails.

How do I reset my password?

To reset your School of Computing lab password use this site: https://password.computing.dcu.ie/
To reset your DCU email address password, you can do that at https://anonhelp.dcu.ie/hc/en-ie

Do you type in your username or email address and password but it just brings you back to the start screen? You should email us, support@computing.dcu.ie. Include your username, email address, and the machine ID or the lab ID.

I can't log into Eduroam

Eduroam - Wireless (Wifi) Network - Mobile Phones/Devices Provided by DTS:https://help.dcu.ie/hc/en-ie/articles/21184794930706-Eduroam-Wireless-Wifi-Network-Mobile-Phones-Devices
Try to reset your DCU password. Note you should wait 15 minutes to ensure your change has propagated through the network. https://anonhelp.dcu.ie/hc/en-ie

Issues cloning or pushing code to GitLab

Your account is authenticated with SSO or SAML. To push and pull over HTTPS with Git using this account, you must set a password or set up a personal access token to use instead of a password.

image showing basic login screen

If you're experiencing issues with cloning or pushing code to GitLab, try using a password.
Set a password here https://gitlab.computing.dcu.ie/-/user_settings/password/edit
Clone the repo with the "Clone with HTTPS" option. You will get prompted to enter your new password.
At this point you should be able to git clone by entering your School of Computing username and password.